| Formas compostas: |
| answering service n | (receptionist: takes phone calls) | serviço de atendimento loc sm |
| | She couldn't tell me when the doctor would arrive since she was just the answering service. |
| answering service n | US (outside service: takes calls) | serviço de atendimento loc sm |
| | The doctor's answering service is on duty whenever his office is closed. |
| Complaints Department n | (handles customer complaints) | serviço de reclamações loc sm |
| | | atendimento ao cliente loc sm |
Contact Center Manager (US),
Contact Centre Manager (UK) n | (head of call centre) | gerente de central de atendimento sm |
| | Mustafa was promoted to the position of Contact Centre Manager. |
| customer care n | (customer service) | serviço ao consumidor loc sm |
| | | atendimento ao consumidor loc sm |
| | You have to like listening to people complain to work in customer care. |
customer careline,
customer care line n | (product support phone service) | serviço telefônico de auxílio ao consumidor loc sm |
| | | atendimento ao consumidor loc sm |
| | The company calls this the customer care line, but I call it the help line. |
| customer service n | (care of customers) | serviço ao consumidor expres |
| | | atendimento ao consumidor expres |
| | I'm constantly having to complain about customer service in this shop. |
| | Eu estou tendo de reclamar constantemente sobre o serviço ao consumidor nessa loja. |
| customer support n | (help with purchased product) | atendimento ao cliente sm |
| | | serviço ao cliente sm |
| | | suporte sm |
| fill rate n | (business: level of demand met) (negócios) | índice de atendimento loc sm |
First come,
first served expr | (Being prompt pays rewards) | atendimento por ordem de chegada expres |
| | The buffet is first come, first served, so you had better get there early if you want something good. |
| front-of-house n as adj | (dealing with customers and public) | de atendimento ao público loc adj |
helpline,
help-line n | (phone service offering support) | linha de apoio, linha de atendimento sf |
| | If you are unsatisfied with this product, please call our helpline, open 24 hours a day. |
| surgery n | UK (politician meeting voters) | atendimento ao eleitor sm |
| | The MP holds a surgery every Friday morning, so her constituents can come and see her about any problems they have. |
| | A primeira-ministra faz um atendimento ao eleitor toda sexta pela manhã para que os constituintes possam vir falar sobre quaisquer problemas. |
| telebanking n | (banking via phone) | telebanco sm |
| | | atendimento bancário por telefone expres |